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ARTICLE
Dec 20, 2016
The retail industry is demanding that retailers implement a unified commerce. This means adapting their back-office applications to better suit an integrated commerce environment.
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ARTICLE
Nov 1, 2016
The Order Management System (OMS) has quickly become the de facto leader in the world of retail. But how does integration with OMS work for legacy retailers’ operations?
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Article Series

Fall down the rabbit hole of retail technology.

Pandemic Exposes Cracks in Retail Technology

6 Part Series
   |   Feb 11, 2021
Though the retail industry is constantly evolving to better suit consumers’ and manufacturers’ needs, the pandemic has exposed existing cracks and challenges within retail technology.

Intro

The COVID-19 pandemic of 2020 has exposed cracks in retailer’s ability to adapt to a remote world. Ther systems and software may not be equipped for the integrated commerce required to function during lockdown.

Crack 1 – ERP System Fitness

Is it time to consider replacing your legacy ERP? Understand your system’s fitness and consider these strategies for getting your ERP system functioning well in a remote world.

Crack 2 – Fully Integrated Order Management

Is your order management fully integrated within your operation? Is it truly necessary to ensure that it is? We’ve uncovered the secrets to fully integrated order management in a pandemic-run world.

Crack 3 – Touchpoint Solutions

The market for touchpoint solutions has grown in popularity among retailers who are seeking answers to minor problems in their traditional system management.

Crack 4 – Supply Chain Workflow

The pandemic has forced many retailers to take a hard look at their supply chain workflow. There are six essential processes to customer purchases that should be adaptable to large changes brought by COVID-19.

Crack 5 – Analytics

Analytics are a common denominator for exposing cracks in technology for most mid-sized retailers. Updating the focus on analytics helps retailers understand where pain points are in their organization.

Videos

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Beyond Success: Elegance

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Beyond Success: Depth

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Beyond Success: Mastery

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