Makira is committed to keeping your trust and protecting your privacy while giving you the most powerful and safe online experience. This Statement of Privacy applies to the MAKIRA website and describes the information we collect, how it is used and shared, and your choices regarding this information.
ACCOUNTABILITY
MAKIRA is responsible for maintaining and protecting any personal information under its control.
IDENTIFYING PURPOSES
The purposes for which personal information is collected shall be identified before or at the time the information is collected.
CONSENT
The knowledge and consent of the Customer are required for the collection, use or disclosure of personal information except where required or permitted by law.
LIMITING COLLECTION
MAKIRA shall limit the collection of personal information to that which is necessary for the purposes identified by MAKIRA below. Personal information shall be collected by fair and lawful means.
LIMITING USE, DISCLOSURE AND RETENTION
MAKIRA shall not use or disclose personal information for purposes other than those for which it was collected, except with the consent of the individual or as required by law. MAKIRA shall retain personal information only as long as necessary for the fulfillment of those purposes, or as required by law.
ACCURACY
Personal information must be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
SECURITY SAFEGUARDS
Personal information shall be protected by security safeguards that are appropriate to the sensitivity level of the information.
OPENNESS
MAKIRA shall make information available to its customers regarding its policies and practices that apply to the management of personal information.
ACCESS
Upon request, a Customer shall be informed of the existence, use and disclosure of their information, and shall be given access to it. Customers may verify the accuracy and completeness of their information, and may request that it be amended, if appropriate.
HANDLING COMPLAINTS AND INQUIRIES
MAKIRA shall maintain procedures for addressing and responding to all complaints and inquiries it receives from its customers about its handling of personal information.
COLLECTION OF YOUR PERSONAL INFORMATION
MAKIRA collects personally identifiable information, such as your e-mail address, first and last name, company name, work address or telephone number. MAKIRA collects this information when you:
1. Request services through our website
2. Sign up to our marketing newsletter
3. Download ebooks, guides or informational material
4. Contact MAKIRA, including for customer support
5. MAKIRA also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by MAKIRA. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by MAKIRA for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the MAKIRA site. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the MAKIRA insights blog, this information may be viewable by others.
MAKIRA encourages you to review the privacy statements of websites you choose to link to from MAKIRA so that you can understand how those websites collect, use and share your information. MAKIRA is not responsible for the privacy statements or other content on websites outside of the MAKIRA and MAKIRA family of websites.
USE OF YOUR PERSONAL INFORMATION
MAKIRA collects and uses your personal information to operate the MAKIRA website and deliver the services you have requested MAKIRA uses the information it collects for purposes including:
1. Providing and improving services and features
MAKIRA uses the information we collect to provide, personalise, maintain and improve our website and services. MAKIRA keeps track of the pages our customers visit within MAKIRA, in order to determine what MAKIRA services are the most popular. This data is used to deliver customized content and advertising within MAKIRA to customers whose behaviour indicates that they are interested in a particular subject area
2. Customer support
MAKIRA uses the information we collect to assist you when you contact our customer support services.
3. Marketing communications
MAKIRA uses the information we collect to provide marketing communications to you such as to inform you of other products or services available from MAKIRA and its affiliates. MAKIRA may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
4. Third party
MAKIRA does not sell, rent or lease its customer lists to third parties. MAKIRA may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, MAKIRA may share data with trusted partners to help us perform statistical analysis, send you emails or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to MAKIRA, and they are required to maintain the confidentiality of your information. MAKIRA does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
5. Legal proceedings and requirements
MAKIRA websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on MAKIRA or the site; (b) protect and defend the rights or property of MAKIRA; and, (c) act under exigent circumstances to protect the personal safety of users of MAKIRA, or the public.
USE OF COOKIES
The MAKIRA website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
MAKIRA uses cookies for the following purposes:
1. Remembering user preferences and settings
2. Determining the popularity of content
3. Delivering and measuring the effectiveness of advertising campaigns.
Analysing site traffic and trends, and generally understanding the online behaviours and interests of people who interact with our services
MARKETING OPT-OUTS
You may opt out of receiving promotional emails from MAKIRA at any time by following the instructions in those messages. Please note that if you opt out, we may still send you non-promotional messages, such as information about your account.
SECURITY OF YOUR PERSONAL INFORMATION
MAKIRA secures your personal information from unauthorized access, use or disclosure. MAKIRA secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
CHANGES TO THIS STATEMENT
MAKIRA will occasionally update this Statement of Privacy to reflect company and customer feedback. MAKIRA encourages you to periodically review this Statement to be informed of how MAKIRA is protecting your information.
MAKIRA may occasionally update this policy. If we make significant changes, we will notify you of the changes by email. To the extent permitted under applicable law, by using our services after such notice, you consent to our updates to this policy.
We encourage you to periodically review this policy for the latest information on our privacy practices.
YOUR RIGHTS
You may contact MAKIRA to obtain a copy of any Personal Information we have collected about you, the production of which may be subject to a fee as permitted by applicable law. In addition, you may contact MAKIRA to correct or delete such information, except to the extent that retention is necessary for our legitimate business purposes, required by applicable law, in the control of a third party or where correction or deletion is not technically feasible.
CONTACT US
If you have questions or comments about the Privacy Policy or MAKIRA.’s information collection in general, please contact us at info@makira.io or:
MAKIRA
Attn: Privacy Policy
5950 Westbury Ave,
Montreal, QC
H3W 2W9
All Personal Information you provide via email, mail or telephone concerning the Privacy Policy or MAKIRA.’s information collection practices will be kept confidential.
