Artificial Intelligence promises billions in value for retail — but most pilots to date have failed to scale. In this article, Makira Co-Founder Rick Boretsky explores why the real challenge isn’t the algorithms, but the integration, governance, and change management that make AI work in the real world.

WHSmith was struggling to manage their point of sale upgrade and cloud migration project and asked Makria to help them manage the many workstreams associated with this complex initiative.

Retailers often face the need to merge data from multiple disparate data sources. At Makira, we’ve designed a foolproof method featuring two key components for a successful data merge project: Process, and Technology