Articles

Hear from the experts in retail technology.

ARTICLE

OMS Data Integration: The path to digital retailing success

Apr 18, 2019

Michael Holland announces his new position as Senior Analyst at RIBA Retail. He also covers his vision for the OMS data integration services from the strategic to the operational.

Living on the edge….of OMS

Apr 10, 2019

As a retailer, fully integrating OMS into an already-functioning system is extremely challenging. At RIBA, many of our clients are rethinking their approach to OMS.

Is there a connector for that?

Mar 16, 2018

Data integration is taking center stage in the retail industry. Connectors help retailers combine traditional systems with new software designed to manage supply chains and better connect with customers.

Article Series

Fall down the rabbit hole of retail technology.

Pandemic Exposes Cracks in Retail Technology

6 Part Series

| Feb 11, 2021

Though the retail industry is constantly evolving to better suit consumers’ and manufacturers’ needs, the pandemic has exposed existing cracks and challenges within retail technology.

Intro

The COVID-19 pandemic of 2020 has exposed cracks in retailer’s ability to adapt to a remote world. Ther systems and software may not be equipped for the integrated commerce required to function during lockdown.

Crack 1 – ERP System Fitness

Is it time to consider replacing your legacy ERP? Understand your system’s fitness and consider these strategies for getting your ERP system functioning well in a remote world.

Crack 2 – Fully Integrated Order Management

Is your order management fully integrated within your operation? Is it truly necessary to ensure that it is? We’ve uncovered the secrets to fully integrated order management in a pandemic-run world.

Crack 3 – Touchpoint Solutions

The market for touchpoint solutions has grown in popularity among retailers who are seeking answers to minor problems in their traditional system management.

Crack 4 – Supply Chain Workflow

The pandemic has forced many retailers to take a hard look at their supply chain workflow. There are six essential processes to customer purchases that should be adaptable to large changes brought by COVID-19.

Crack 5 – Analytics

Analytics are a common denominator for exposing cracks in technology for most mid-sized retailers. Updating the focus on analytics helps retailers understand where pain points are in their organization.

Insights.

Videos