Makira V1

The Good Feet Store worked with Makira to standardize POS and ERP systems across franchises while allowing for key customizations. Through strong change management and targeted training, the rollout was smooth and disruption-free—boosting user confidence, improving data integrity, and streamlining operations.

Project Goals

Align franchise operations with a unified POS and ERP system while allowing for necessary customizations.

Facilitate a smooth transition by addressing user concerns and resistance to change.

Establish clear communication and training to ensure adoption across all locations.

Deliverables

A structured change management plan, including stakeholder engagement and risk mitigation strategies.

Customized training materials and workshops tailored to different franchise roles and processes.,

Test cases and QA testing plans customized for each franchise group to validate system functionality.

Outcomes

Seamless system rollout with minimal disruptions to daily operations.

Standardized processes and improved data integrity, enabling better decision-making.

Increased user confidence and efficiency through targeted training and support.

All Customer Stories ⟶

The Good Feet Store Change Management

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