Makira V1

e.l.f. brought in Makira to guide the selection and implementation of an enterprise-wide order management platform and lead back-office cloud migration. Through expert project and change management, Makira ensured the chosen solution aligned with e.l.f.’s long-term growth and innovation goals—delivering a more efficient, scalable, and customer-focused order management experience.

Project Goals

Improve the overall order management experience for customers and associates through the implementation of a reliable, robust, functionally rich and technically stable, enterprise-wide order management platform.

Upgrade OS and migrate back office operations to the cloud to increase efficiency and enhance scalability.

Deliverables

Produce a comprehensive RFP document to solicit detailed vendor responses, accompanied by a structured scoring matrix to objectively evaluate and compare vendor proposals.

Deliver a vendor shortlist selection report, summarizing the evaluation process and criteria used to identify the most suitable vendors for further consideration.

Outcomes

Order Management vendor selection that aligned with the company's long-term vision, ensuring the solution supports further growth, innovation, and strategic objectives.

Helped e.l.f. implement the selected order management vendor via project and change management consulting.

All Customer Stories ⟶

e.l.f. Request for Proposal

Sign Up Today To Join Our Email List